How to Talk to Your Landlord About an ESA

The conversation that protects your housing. Scripts written by Colorado housing attorneys — copy, paste, send.

Get ESA Letter First

Template 1 — Pre-Lease Disclosure

Subject: Reasonable Accommodation Request — [Your Name], Unit [#] Hi [Manager Name], Thank you for approving my application. Before lease signing I'm formally requesting a reasonable accommodation under the federal Fair Housing Act. I have an emotional support animal (one [breed/size]) prescribed by my Colorado-licensed clinician. The current letter is attached. Per HUD guidance (FHEO-2020-01), I respectfully request that any pet rent, pet deposit, or breed restrictions in your standard pet policy be waived for this assistance animal. I'm happy to verify the clinician's Colorado license at your convenience. Please confirm acceptance in writing within 10 days. Thank you, [Your Name] [Phone]

Template 2 — Existing Tenant

Subject: Reasonable Accommodation Request — Existing Tenancy Hi [Manager Name], I'm a current tenant at Unit [#]. I'm formally requesting a reasonable accommodation under the FHA for an emotional support animal. My current Colorado-licensed clinician's letter is attached. Per HUD FHEO-2020-01, this is a disability-related need — not a pet — and standard pet policies do not apply. Please confirm in writing within 10 days. Happy to discuss any reasonable concerns about the animal's behavior on the property. Thank you, [Your Name]

If Your Landlord Pushes Back

Landlord: "We don't allow ESAs."

You: FHA federal law preempts your pet policy. May I share HUD's FHEO-2020-01 guidance?

Landlord: "We need your medical records."

You: HUD prohibits requesting diagnosis or medical records. License verification is the appropriate verification.

Landlord: "You'll still owe pet rent."

You: HUD specifically prohibits pet rent and deposits for assistance animals.

Landlord: "This breed isn't allowed."

You: Breed restrictions cannot be applied to assistance animals under FHA.

Tone Matters

Most Colorado landlords respond well to calm, written, factual disclosure. Antagonism — even when you are legally right — often costs you the apartment.

  • Lead with neutrality
  • Cite law matter-of-factly
  • Offer cooperation on reasonable concerns
  • Document everything in writing
  • Escalate only after written refusal

Landlord Conversation FAQ — Colorado

In writing or in person?

Always start in writing.

Can landlord demand records?

No — HUD prohibits.

Pushback strategy?

Stay neutral, cite HUD guidance.

What if refused?

File HUD complaint within 1 year.

Tone tip?

Calm and factual outperforms confrontational.

Get the Letter First — Then Send the Email

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