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Colorado Service Animals · Privacy information

CSA Privacy Policy

Read how Colorado Service Animals handles information for website access and connects your application with ASA’s central services. Find the relevant notices, understand the purpose of requested information and contact the responsible team about your record.

Clear information use
Account access controls
Purposeful data requests
Privacy overview · October 12, 2026

Understand the connection between this site and the central service

Colorado Service Animals is a satellite website connected to American Service Animals. Applications, customer accounts, clinical cases, payments, and related service records are handled through the central ASA services.

Read the central ASA privacy notice

Information entered through an application or inquiry

Forms may collect contact information, account details, animal information, screening answers, consent, and messages. Provide accurate information and avoid including unnecessary clinical details in a general support inquiry.

Account and contact
Details used to identify the customer and maintain communication
Assessment
The animal, screening and consent information relevant to the request
Support
The inquiry and references supplied to investigate a service issue
Red-brick house and iron fence in Denver’s Humboldt Street Historic District
Ken Lund, CC BY-SA 2.0
Photo detailsHumboldt Street Historic District, Denver, Colorado. Resized and converted to WebP; displayed with responsive cropping.

Match the information to a service purpose

The submitted information supports account access, evaluation requests, communication, payment administration, document delivery, and support. The appropriate clinical professionals use the relevant assessment information to review a request.

Examples of how submitted information supports the service
Service activityRelevant informationYour practical choice
Clinical reviewInformation requested for the individual assessmentAsk about an unclear question before submitting an answer.
Payment supportThe case and transaction referenceKeep full card credentials out of support correspondence.
Document sharingThe issued file chosen for a recipientCheck the intended recipient and the document's contents.

Session information keeps account actions connected

An essential session cookie keeps you signed in and helps protect form submissions. The server also receives connection information needed to deliver the website and apply access controls.

Raise an account or privacy concern
Golden retriever wearing a harness while lying beside a leash
Found Animals, CC BY-SA 2.0
Photo detailsService Dog. Resized and converted to WebP; displayed with responsive cropping.

Payment and clinical services have their own relevant notices

Payment entry uses the payment provider’s checkout components. Other providers may support communications, hosted assets, security, or the central clinical workflow; their services have their own applicable privacy information.

Before disclosing an assessment record

Use the secure account workflow for information requested by the clinical team. A housing provider does not receive your full intake merely because you submit an application through CSA; review the document and disclosure requested before sharing it.

Before sharing an assessment

Start with the information needed for your own evaluation

Read the privacy notices, then use the screening workflow for the clinical information requested. A general support message should not become a substitute medical file.

Free Screening
  1. 1. Enter a relevant screening history

    Describe your symptoms and animal-related support in the application fields provided.

    Relevant questions

  2. 2. Let the Colorado professional assess it

    A Colorado-licensed clinician reviews the clinical request and seeks clarification where needed.

    Clinical review channel

  3. 3. Receive an approved letter by email

    If the assessment supports a letter, the issued document is emailed for your records.

    Recipient control

Simple, Transparent Pricing Before an Assessment

You can compare current inclusions and prices before starting an application. Reading these cards does not require you to enter symptoms, an address, or other assessment information.

ESA Housing Letter For One Pet

$149.00

24-48 Hour

  • ESA Documentation
  • Licensed Professional Review
  • 24-48 Hour Processing
  • Valid for 1 Year
  • Digital Copy
  • Renewal Reminders
  • Email Support
Get Started

PSA Letter

$199.00

24-48 Hour

  • PSD Documentation
  • Licensed Professional Review
  • 24-48 Hour Processing
  • Valid for 1 Year
  • Digital Copy
  • Renewal Reminders
  • Priority Phone & Email Support
Get Started

Bundle Packages

Bundle

ESA Letter + Certificate Bundle

$199.00

24-48 Hour

  • ESA Documentation
  • ESA Certificate
  • Licensed Professional Review
  • 24-48 Hour Processing
  • Digital Copies
  • Priority Phone & Email Support
Get This Bundle
Bundle

PSD Letter + Certificate + ID Card

$225.00

24-48 Hour

  • PSD Documentation
  • PSD Certificate
  • PSD ID Card
  • Licensed Professional Review
  • 24-48 Hour Processing
  • Digital Copies Only
  • Priority Phone & Email Support
Get This Bundle
Clinical assessment Secure checkout Current catalog prices

Colorado Service Animals does not offer an ESA registry. A professional evaluation determines whether documentation is appropriate; optional cards and certificates do not establish access rights.

Request access, a correction or information about deletion

Contact support@coloradoserviceanimals.net to identify the account and the request. Identity verification and applicable record-retention requirements may affect how a request is handled; deletion is not a promise that every clinical or transaction record can be removed immediately.

  1. Identify the account or case concerned.
  2. State whether you are asking for access, correction or deletion review.
  3. Follow the responsible team's identity-verification instructions.
Email CSA about a privacy request
White Great Pyrenees wearing a blue vest beside a person
Just chaos, CC BY 2.0
Photo detailsGreat Pyrenees Service Dog. Resized and converted to WebP; displayed with responsive cropping.

Privacy questions about sign-in and sharing

Locate the relevant notice before deciding whether the question concerns browser access, a clinical disclosure or a request about stored information.

Browser and account use

What happens if essential cookies are disabled?

Account access or form protection may no longer work correctly. Review the browser's settings when a blocked session prevents the intended action.

Where should I ask about an unfamiliar account session?

Contact support through the established service address, identify the account and describe what you noticed. Do not send your password or a sign-in code with the inquiry.

Disclosure and retention

Does an application automatically send all screening answers to a landlord?

The application itself does not forward the full intake to a housing provider. Review the relevant issued document and any disclosure requested before deciding what to share.

Can support immediately erase every service record on request?

A deletion inquiry may require identity verification and consideration of retention duties. Ask the responsible service to explain what can be removed and what requirements affect the record.

State rights and requests

Where can Colorado residents learn about state data rights?

The Colorado Attorney General explains the Colorado Privacy Act and the rights it creates for covered processing. Coverage and exemptions matter; identify the service and record when asking which procedure applies. Read the official state data-rights explanation .

What belongs in a first privacy inquiry to CSA?

Give a reachable reply address, the account or case reference and the action you seek. The team can explain any verification required before discussing private information.

Protect copies and sessions on a shared device

You can control cookies through your browser, but disabling essential cookies may prevent sign-in or form submission. Sign out after using a shared device and protect downloaded documents from other users of that device.

Privacy overview for Colorado site visitors, reviewed October 2026. This information is not medical or legal advice; local authority rules and privacy procedures can change, so verify the applicable notice. Screening gives no assurance of approval. CSA has no affiliation with government agencies or housing associations. Urgent emotional support is available from 988 .

Colorado data-rights information

The Colorado Attorney General’s Privacy Act guide explains access, correction, deletion and opt-out rights for covered processing, along with the law’s scope. Identify the kind of record and responsible service when asking which process applies; this overview does not determine an exemption for your case.

Ask about the information and account involved in your request

For a privacy inquiry, write to support@coloradoserviceanimals.net with enough information to identify the account and the action requested. Use the secure case channel for sensitive clinical details rather than attaching them to a general inquiry.

Identifiable record
Verified recipient
Relevant inquiry