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Application process · Colorado

From a Colorado application to a reviewed decision

The application starts a conversation about your needs. Your account connects that information with consent, payment records, clinician messages, and any approved documents.

Personal intake
Recorded consent
Connected follow-up

START · THE INFORMATION YOU PROVIDE

Make time for an accurate first account

Enter the contact details you actually use, your Colorado location, and the animals you want considered. Answer the screening questions according to your recent experience rather than the result you hope to receive.

Open the screening form
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DESCRIBE · WHAT HAPPENS IN DAILY LIFE

Give the reviewer something specific to understand

A symptom label alone leaves important questions unanswered. Describe the activities that have become difficult, the times symptoms interfere, and the support an animal provides in those circumstances.

A recent situation

Recall an ordinary day or event when symptoms interfered. Explain what you could not do as you normally would.

The animal's contribution

Describe the support you observed at that time. For a PSD request, identify a trained response separately from companionship.

Attach the payment to the right application

The confirmation page and customer dashboard show the next action for your application. Select the intended case when completing a payment and keep the resulting reference.

Case reference

Check the application displayed before proceeding.

Payment result

Wait for confirmation instead of immediately retrying.

Account record

Return to payment history if the browser closes.

A completed payment and a finalized letter are separate milestones. A paid application may still need clinical review or follow-up.

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REVIEW · STAY PART OF THE CONVERSATION

The clinician may have a follow-up question

For an assessment in Colorado, confirm the professional’s current authority using the Colorado professional license lookup . They may need more information or direct contact before deciding whether a letter is appropriate.

Reply through your account and keep appointment information current. An unanswered question can prevent a complete assessment.

Get ready for the clinical conversation

A review can lead to more than one next step

A screening score helps inform the assessment; it does not replace the professional's judgment about documentation.

  • Documentation is supported

    The case can move toward completion and finalization of the approved documents.

  • More information is needed

    Address the missing details or requested contact so the reviewer can assess the situation.

  • The request is not supported

    Discuss appropriate care or other support with a qualified professional. Changing answers to meet a deadline is not the solution.

AFTER FINALIZATION · YOUR APPROVED FILES

Download the record, then check its details

Once the case reaches its document-ready stage, open the Letters section of your account. Check the animal information and report clerical errors through support.

Send a housing provider the documentation relevant to the accommodation request. Your full intake responses do not automatically belong in a landlord email.

Find your account documents
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Leave yourself a useful follow-up list

This preparation tool stays on the page. It records no clinical answers and cannot tell you whether your request will be approved.

Application readiness

Colorado ESA and PSD Pricing

These are the current catalog entries for the evaluation process. Choose according to the request you want assessed and read the included documents.

ESA Housing Letter For One Pet

$149.00

24-48 Hour

  • ESA Documentation
  • Licensed Professional Review
  • 24-48 Hour Processing
  • Valid for 1 Year
  • Digital Copy
  • Renewal Reminders
  • Email Support
Get Started

PSA Letter

$199.00

24-48 Hour

  • PSD Documentation
  • Licensed Professional Review
  • 24-48 Hour Processing
  • Valid for 1 Year
  • Digital Copy
  • Renewal Reminders
  • Priority Phone & Email Support
Get Started

Bundle Packages

Bundle

ESA Letter + Certificate Bundle

$199.00

24-48 Hour

  • ESA Documentation
  • ESA Certificate
  • Licensed Professional Review
  • 24-48 Hour Processing
  • Digital Copies
  • Priority Phone & Email Support
Get This Bundle
Bundle

PSD Letter + Certificate + ID Card

$225.00

24-48 Hour

  • PSD Documentation
  • PSD Certificate
  • PSD ID Card
  • Licensed Professional Review
  • 24-48 Hour Processing
  • Digital Copies Only
  • Priority Phone & Email Support
Get This Bundle
Clinical assessment Secure checkout Current catalog prices

Colorado Service Animals does not offer an ESA registry. A professional evaluation determines whether documentation is appropriate; optional cards and certificates do not establish access rights.

Questions at the handoff between steps

Choose the stage you have reached. The next action should continue your existing case whenever one is already open.

  1. Before you open a case

    Is the screening the same as an approval?

    No. The initial answers help organize the assessment; a qualified clinician makes the documentation decision.

    Can a family member submit an adult's clinical answers?

    The applicant should provide accurate personal information and participate in the assessment. Discuss any accessibility or authorized-representative needs with the service team.

  2. While your case is reviewed

    Where does my application go after CSA intake?

    CSA connects the application to the existing American Service Animals system, where the customer account and clinical workflow are managed.

    What should I do if the clinician asks for more information?

    Respond through the secure customer account and address the question directly. Contact support if you cannot access the request.

  3. When checking the record

    Do I need to complete consent again on every page?

    Follow the consent status for the particular case. If consent is already recorded, do not create another application solely to repeat that step.

    What happens if I cannot find my letter?

    Check the case status and the Letters page first. If the case is finalized but the document is unavailable, send support the case reference.

Keep the earlier reference when something changes

A new animal, a different request, or changed clinical circumstances may need another review. Keep your earlier case reference available so support can identify the relevant record.

Process reviewed October 11, 2026 for Colorado applicants. This page provides general service information, not medical or legal advice. Screening does not guarantee documentation. Verify changing requirements with your clinician and the organization receiving the request. CSA operates independently of government offices and housing associations. For immediate emotional support, use 988 .

One application, a clear next step

Start the screening when you can take time to answer accurately and review the consent information.

Explain your needs
Review service details
Track your application