CSA provides Colorado information and access to the ASA application and customer services. The central clinical service is governed by the ASA terms and the agreement presented during consent; review those documents before requesting a paid service.
Colorado Service Animals · Website and service terms
CSA Service Terms
Review the terms for using Colorado Service Animals and the ASA services connected to it. Understand the clinical review you are requesting, the purchase you authorize and the consent agreement that applies before submitting an application.
Readable service terms
Honest clinical history
Individual qualification
Read the website role and the clinical agreement together
Provide a truthful request through an authorized process
Use the service for your own legitimate request or through an appropriate authorized process. Do not misstate symptoms, training, identity, or animal information, and do not submit another person’s clinical information without authority.
- Correct an inaccurate entry through the appropriate case process.
- Clarify authorization when helping somebody else apply.
- Keep the information associated with the intended customer record.
Photo details
Lory State Park (12897374314).jpg. Resized and converted to WebP; displayed with responsive cropping.The professional determines the appropriate clinical outcome
A purchase or screening result does not guarantee qualification or a letter. The reviewing licensed professional determines whether the requested documentation is appropriate and may require additional information.
Photo details
Northern Hotel and John Atencio, 2020-04-20.jpg. Resized and converted to WebP; displayed with responsive cropping.Keep account use within the authorized customer's record
Keep credentials private and use the account associated with your case. Contact support if you suspect unauthorized access; do not attempt to access another customer’s records or circumvent access controls.
Report an access concern clearly
Provide enough information to identify the account and suspected problem, while leaving passwords and payment credentials out of the report.
Contact CSA about an account concernReview purchase details before authorizing the charge
Selected inclusions
Review the current catalog and checkout amount before authorizing a payment. Clinical services, optional identification items, and physical orders have distinct inclusions; do not assume a digital plan includes shipping.
Payment record
Retain the transaction and case reference so a later inquiry can identify the correct purchase.
Refund process
Refund requests follow the central service policy and the applicable transaction record. The refund page explains the published process and how to identify the relevant purchase.
Read the refund-request guidance
Understand the service first
Apply for an assessment with a clinical outcome
Once the scope and consent terms are clear, a free screening gives the reviewing professional a starting point. The service purchases a review process; qualification remains individual.
Free Screening- Screening submission
- Provide accurate personal, symptom and animal information for the requested service.
- Licensed Colorado assessment
- The clinician considers the request and any follow-up information before deciding.
- Approved document delivery
- An approved letter is sent by email; keep its original contents and stated purpose intact.
ESA and PSD Pricing with Service Inclusions
The live descriptions identify the package being considered. Review the price, clinical-review process, and refund policy before checkout; a payment is not a guarantee of documentation.
ESA Housing Letter For One Pet
$149.00
24-48 Hour
- ESA Documentation
- Licensed Professional Review
- 24-48 Hour Processing
- Valid for 1 Year
- Digital Copy
- Renewal Reminders
- Email Support
ESA Housing Letter For Multiple Pets
$159.00
24-48 Hour
- ESA Letter For Multiple Pets
- All Pets Included in One Letter
- 24-48 Hour Processing
- Valid for 1 Year
- Digital Copy
- Priority Phone & Email Support
- Renewal Reminders
- Save $99!
PSA Letter
$199.00
24-48 Hour
- PSD Documentation
- Licensed Professional Review
- 24-48 Hour Processing
- Valid for 1 Year
- Digital Copy
- Renewal Reminders
- Priority Phone & Email Support
Bundle Packages
ESA Letter + Certificate Bundle
$199.00
24-48 Hour
- ESA Documentation
- ESA Certificate
- Licensed Professional Review
- 24-48 Hour Processing
- Digital Copies
- Priority Phone & Email Support
PSD Letter + Certificate + ID Card
$225.00
24-48 Hour
- PSD Documentation
- PSD Certificate
- PSD ID Card
- Licensed Professional Review
- 24-48 Hour Processing
- Digital Copies Only
- Priority Phone & Email Support
Clinical assessment Secure checkout Current catalog prices
Colorado Service Animals does not offer an ESA registry. A professional evaluation determines whether documentation is appropriate; optional cards and certificates do not establish access rights.
Preserve issued findings and respect their stated purpose
Use issued documentation accurately and preserve the original. A letter does not guarantee a landlord’s, airline’s, employer’s, or other organization’s decision, and it does not establish dog training that has not occurred.
The guides provide general information rather than individual legal or medical advice. Brand assets and site materials remain subject to their owners’ rights; photographs identify any separate license terms.
Photo details
Old Town Square October 2024.jpg. Resized and converted to WebP; displayed with responsive cropping.Questions about the boundaries of a purchase
Do these educational pages expand the package I purchased?
The selected service and applicable agreement define the purchase. General guide material does not add training, shipping or other unlisted services to a plan.
Can I use another person's account to view their assessment?
Use an appropriate authorized process when assisting another person. Access to private records should not be assumed from possession of a device or knowledge of a password.
Does a signed letter force every third party to reach the same decision?
A clinical finding is distinct from a decision made under a housing, workplace, airline or other process. Determine which requirements apply to the particular setting.
Where should I check the clinical service's dispute provisions?
Read the complete ASA terms and the consent agreement applying to the request. This website overview does not replace those service-specific provisions.
Can I ask a service question before I accept consent?
Yes. Identify the clause, plan or requested service that is unclear and contact support before accepting. Keep the answer with the version of the agreement presented to you.
Do the website terms settle a Colorado housing dispute?
The service agreement describes the relationship with the provider. A housing dispute depends on the relevant facts and applicable housing law; these terms do not decide another party's obligations.
Keep the applicable agreements available for reference
- Clinical service
- ASA terms and the agreement presented during consent
- Website information
- CSA privacy overview
- Administrative help
- support@coloradoserviceanimals.net
Website-terms guidance for Colorado applicants, reviewed October 2026. It is not legal or medical advice and does not replace the agreement applying to a purchase. Local authority rules may change; check the current requirements before relying on them. An application never guarantees clinical approval. CSA operates independently of public agencies and housing associations. Crisis help can be found through 988 .
Clarify an unfamiliar service term before accepting it
Send the relevant plan or agreement question to support@coloradoserviceanimals.net before proceeding. Include the provision you do not understand so the team can identify the applicable service record or terms.
Consent understood
Accurate case information
Original documents retained